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Consumer Protection

Thinking about doing some shopping online? This site from Consumers Union, the publishers who brought you the Consumer Reports
magazine, offers this site "to build trust on the Web and provide consumer protection."
A useful web site with a wealth of information on car safety standards, crash test & rollover ratings, defects and recalls and tips for teens and adults on driver safety.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products. You can find information on over 4,000 product recalls and recall alerts using the various searches on this page.
The Identity Theft Resource Center is a national nonprofit organization that focuses exclusively on identity theft.

ITRC's mission is to research, analyze and distribute information about the growing crime of identity theft. It serves as a resource and advisory center of identity theft information for consumers, victims, law enforcement, the business and financial sectors, legislators, media and governmental agencies.
See Press Release
The Commonwealth of Massachusetts, by and through its Attorney General Martha Coakley, brings this enforcement action in the public interest pursuant to the Massachusetts Consumer Protection Act, G.L.c.93A and the Massachusetts False Claims Act, G.L.c.12$5c . . . .
National Association of Consumer Advocates (NACA) is a non-profit association of attorneys and consumer advocates committed to representing customers’ interests. Its members are private and public sector attorneys, legal services attorneys, law professors and law students whose primary focus is the protection and representation of consumers.
Theme Park Insider is a consumers' guide to the world's most popular theme and amusement parks. The site is not run by or affiliated with any theme park company. It is an independent news resource offering coverage, information and opinion about theme parks and their safety.
The Home Energy Saver is designed to help consumers identify the best ways to save energy in their homes, and find the resources to make the savings happen. The Home Energy Saver was the first Internet-based tool for calculating energy use in residential buildings. The project is sponsored by the U.S. Department of Energy (DOE), as part of the national ENERGY STAR Program for improving energy efficiency in homes, with previous support from the U.S. Environmental Protection Agency (EPA), and the California Energy Commission's Public Interest Energy Research (PIER) program.
Visit this site to find out up to date information about recalls on Autos, Consumer Products, Food & Drugs.
A uniform and independent measure of household consumption experience. A powerful economic indicator, the ACSI tracks trends in customer satisfaction and provides valuable benchmarking insights of the consumer economy for companies, industry trade associations, and government agencies.
Federal Agencies
Information on motor vehicles, cosmetics, food, medicine and more.
This FDA site provides consumers with news, regulations and activities.
The issue of online privacy has become a hot legal topic. This site, developed by EPIC, a public interest research center in Washington, D.C.,
offers both an in-depth exploration of ongoing legal developments as well as a wealth of information for those of you concerned about your
own online privacy.
Independent Agencies
Information and links to other sites regarding consumer issues.
Find business, consumer info, economic and legal resources.
Resources on energy, finance, safety, health and food.
Legal Research
Massachusetts State Government
Noteworthy Cases
Tobacco. Warranty. Uniform Commercial Code, Warranty. Estoppel. Words, "Unreasonable use."
Commissioner of Insurance. Insurance, Motor vehicle insurance, Assigned risk.

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