Eligible patrons may place requests for materials directly from the record in the catalog for items currently in circulation, items missing from the shelves, and items to be retrieved by Library staff. All members of a Full Membership organization are eligible to request materials unless the Membership Office has been asked to change this option. The Membership Office may be contacted at (617) 226-1530, or via electronic mail to firstname.lastname@example.org.
If a book is currently in circulation, a patron may place a hold on it. Requestor will be notified when the book is returned. If the book is not in circulation, it may be in the process of being reshelved. The staff will lend as much assistance as possible in locating materials.